Terms of service

This website is operated by La Vanille de Rose SL. Throughout the site, the terms “we,” “our,” and “us” refer to La Vanille de Rose SL. This website, including all the information, tools, and services it provides access to, is offered by La Vanille de Rose SL to you, the user, conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from our company, you engage in our “Service” and agree to be bound by the following terms and conditions (“General Conditions,” “Terms of Use”), including any terms, conditions, and policies referenced herein and/or accessible via hyperlink. These Terms of Use apply to all users of the site, including, but not limited to, individuals who are visitors, vendors, customers, merchants, and/or content providers.
Please read these Terms of Use carefully before accessing and using our website. By accessing any part of the site or using it, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not be able to access the website or use its services. If these Terms of Use are considered an offer, acceptance is expressly limited to these terms.
Any new tools or features added to this store are also subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued access to or use of the website after any changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS OF USE

By accepting these Terms of Use, you declare that you have reached or surpassed the age of majority in your region, province, or state, and that you have given us permission to allow any minor dependent of yours to use this site.
You must not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction when using the Service (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or destructive code.
Any breach or violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (except credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information provided on this site is inaccurate, incomplete, or outdated. The content on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. If you rely on the content on this site, you do so at your own risk.
This site may contain certain historical information. By definition, historical information is not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we are under no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
We shall not be liable to you or to any third party for any price change, modification, suspension, or discontinuation of the service.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you by contacting you at the email and/or billing address or phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and any other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.
For more information, please refer to our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to these tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We shall not be liable for anything arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own discretion and risk. Furthermore, it is your responsibility to familiarize yourself with the terms under which these tools are provided by the relevant third-party providers and to accept those terms.
We may also, in the future, offer new services and/or features through the website (including the launch of new tools and resources). These new services and/or features will also be subject to these Terms of Use.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, nor do we warrant or assume any responsibility for the content or websites, or for any other content, products, or services of third parties.
We are not liable for any damages or harms related to the purchase or use of goods, services, resources, content, or any other transactions connected to these third-party websites. Please carefully review the policies and practices of these third parties and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to those same third parties.

ARTICLE 9 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you submit specific content (for example, as part of your participation in contests), or if, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, “comments”), you grant us the right, at any time and without restriction, to modify, copy, publish, distribute, translate, and use in any media whatsoever all comments you send us. We are not and shall not be obligated (1) to maintain the confidentiality of the comments; (2) to compensate anyone for any comments provided; or (3) to respond to comments.
We may, but are not obligated to, remove content and Accounts containing content that we deem, in our sole discretion, to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that violates the intellectual property rights of any party or these terms of use.
You agree that your comments shall not infringe upon the rights of any third party, including copyright, trademark, privacy, personality rights, or any other personal or intellectual property rights. You further agree that your comments shall not contain any illegal, harmful, or obscene material, nor any computer virus or other malware that may in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or attempt to mislead us or any third parties as to the origin of the comments. You are solely responsible for all comments you make and their accuracy. We disclaim all liability regarding comments posted by you or any third party.

ARTICLE 10 – PERSONAL INFORMATION

The transmission of your personal information on our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES, AND OMISSIONS

There may sometimes be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to descriptions, prices, promotions, offers, shipping fees, delivery times, and product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or to cancel orders if any information in the Service or on any related website is inaccurate, at any time and without notice (including after you have placed your order).
We are not obligated to update, modify, or clarify the information provided in the Service or on any related website, including but not limited to pricing information, unless the law requires it. No specific update or refresh date applied to the Service or any related website should be set to indicate that all information provided in the Service or on any related website has been modified or updated.

ARTICLE 12 – PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the site or its content:
(a) for illegal purposes; (b) to induce others to perform illegal acts or to participate in them; (c) to violate any local ordinance or any international, federal, provincial, or state regulation, rule, or law; (d) to transgress or violate our or third-party intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to compromise the functionality or operation of the Service or any related website, as well as other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, scrape, crawl, or scan the web; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security measures of the Service or any related website, as well as other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating these prohibited uses.

ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee, certify, or represent in any way that your use of our Service will be uninterrupted, secure, timely, or error-free.
We do not guarantee that the results that may be obtained from using the Service will be accurate or reliable.
You agree that from time to time, we may remove the Service for indefinite periods or cancel it at any time without notice.
You expressly agree that your use of the Service, or your inability to use it, is at your own risk. The Service and all products and services provided to you through it are (unless expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability or quality, fitness for a particular purpose, durability, title, and non-infringement.
La Vanille de Rose SL, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenues, savings, or data, replacement costs, or any similar damages, whether in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any service or product utilizing the Service, or any other claim related in any way to your use of the Service or any product, including but not limited to errors or omissions in any content, or any losses or damages of any kind incurred as a result of your use of the Service or any content (or product) posted, transmitted, or made available through the Service, even if you have been advised of the possibility that they may occur.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions shall be limited to the fullest extent permitted by law.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless La Vanille de Rose SL and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your violation of these Terms of Use or the documents they incorporate by reference, or your violation of any laws or rights of a third party.

ARTICLE 15 – SEVERABILITY

If any provision of these Terms of Use is found to be illegal, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Use, without affecting the validity and enforceability of the remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and responsibilities incurred by the parties before the termination date shall remain in effect after the termination of this agreement, for all purposes.
These Terms of Use shall remain in effect unless and until they are terminated by you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If we believe or suspect, at our sole discretion, that you have not complied with any term or provision of these Terms of Use, we may also terminate this agreement at any time and without notice. You will remain responsible for all amounts due up to the date of termination (inclusive), and we may deny you access to our Services (or any part thereof) as a result.

ARTICLE 17 – ENTIRE AGREEMENT

Any failure by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use or any other policy or operating rule that we publish on this site or that relates to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior and contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to any prior version of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.

ARTICLE 18 – GOVERNING LAW

These Terms of Use, as well as any separate agreement by which we provide you with Services, are governed by and construed in accordance with the laws of Pasaje Compositor Lehmberg Ruiz, 4, 5º A., Malaga, Málaga, 29007, Spain.

ARTICLE 19 – MODIFICATIONS TO THE TERMS OF USE

You can review the most recent version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting the updates and/or modifications on our website. It is your responsibility to check our website periodically for changes. By continuing to access or use our website and the Service after the publication of changes to these Terms of Use, you accept those changes.

ARTICLE 20 – CONTACT INFORMATION

Questions regarding the Terms of Use should be sent to us at export@lavanillederose.com.